Quick and efficient process. The operations team were a pleasure to deal with. The guys that helped unload my items were professional and efficient. Would recommend.
They were great, I cannot complain. Tanya was extremely caring considering my issues with moving and helped everywhere she could. I would highly recommend them because they do look after their customers.
Excellent service for storing or…
Excellent service for storing or moving. Great communication, great rates. Will definitely use again.
Right from first phone call great…
Right from first phone call great customer service from Tanya, don’t go anywhere else, highly recommended. 👍
Very friendly and warm service by…
Very friendly and warm service by George and compassionate and understanding of my circumstances and situation it was a huge help and not add on to my financial stress but gave me more time to make a payment.
I would definitely rent a smartbox again in future if it was needed I love the convenience of having it delivered parked when you’re ready to off load or unload doing so at your own pace and time makes it so much easier and less traumatic
Pleasant to deal with on time good…
Pleasant to deal with on time good pricing would recommend them to everyone who needs storage
Denae Drake Drake
Thank you so much for your excellent…
Thank you so much for your excellent service! The guys were really helpful and cautious while handling and moving our things! They worked really fast! You are highly recommended!
Very helpful staff, the whole process was easy and reliable
Great Service & Professional Team
Smart box is a very professional service provider. I received an excellent service from the friendly and professional team. Each and every member I spoke to went out of their way to assist me. Glad I chose smart box Sydney which is efficient and a very creative solution to storage problems.
Great service, communication and price. The friendly delivery drive, Rob, did a superb job backing into our long twisty driveway.
I was so happy with my whole experience…
I was so happy with my whole experience dealing with Smartbox, right from the booking , paying, emailing me each step of the way. The guys on the day were just amazing. it's fair to say I have moved a few times in my life and I have never been happier than I was to have chosen Smartbox. They took great care, and I will always put them forward as a recommendation. Thanyou
The men arrived right on time
The men arrived right on time. We discussed the plan at the start. Eg what was fragile. What needed to be accessible for me from the storage box eg the Christmas tree and decorations in December, etc. They then checked back on things as they went. They loaded the truck within the quoted estimate time. They were very friendly and courteous from beginning to end. I was really delighted with the whole experience.
Great service. The Smartbox team on time for both drop off and pick up. Very affordable
Smartbox was the right choice for us.
Right from the outset we thought we'd made the right choice with Smartbox. Communication with head-office was excellent. We really had no clue about how much storage we would need or what we should do beforehand, but the Smartbox office person guided us through the whole process clearly and patiently. The two guys who did the packing for us were friendly and helpful too. They were experts at their job and took great care of our belongings. The whole process went quickly and smoothly, even with all the Covid-19 protocols. We'd have no hesitation in recommending Smartbox storage.
Friendly people, efficient service
I hired a Smartbox last week and so far can only praise the service received. My sales person was Tanya, who I found to be very friendly, responsive, efficient and certainly trusting of me (I made a mistake with the bank account details and advance payment could not be collected).
I as offered delivery of the box the day before by Operations, which was very convenient for me. Also great communication with the driver, John, re delivery and pick up. The box was clean and looked secure.
On time good communication friendly…
On time good communication friendly helpful staff definitely use them again in the future
A secure Smartbox experience
I've really enjoyed using Smartbox over the last five years or so. I thought I'd be moving sooner rather than later, however, that didn't exactly eventuate. But it has been convenient to call up and be able access my Smartbox when I've needed and wanted to. It's been great. It's been secure. I noticed my locks had been upgraded and I was assisted in getting them removed which was good. I appreciate my Smartbox being looked after.
When I wanted to access my Smartbox earlier this month, I missed my time when I arrived in the afternoon with the van. However, the team at Smartbox let me know I could still access my Smartbox in the morning and still have it count as what it would have been the night before. seeing it should still be there and not packed away from the front. I made the relevant calls and got there the next morning, accessed my Smartbox and was able to pack and move my belongings with timely ease. The team were quite helpful in assisting me with this process. Thank you!
Easy, reliable and efficient
Easy, reliable and efficient
Great storage service
Good communication, efficient, cheap and bigger than taxibox. Highly recommended.
The Smartbox team were AMAZING
The Smartbox team were AMAZING! From the initial dropping off of the box, to the final drop off/pick up, they were nothing but flexible! They worked with me to find a time that worked best, talked through the box and how best to pack it (was extremely helpful, nothing was broken when it arrived back to us)! I would recommend them to anyone and everyone!