Brilliant, brilliant service and experience!
The crew was helpful from pickup, through the 12 months storage, and then ultimate drop off at my premises. The whole process was simple and straightforward, no surprises, and my delivery guy in Melbourne was just so accommodating with lots of helpful advice beforehand. Thanks, Rod!
Will I use Smartbox again? ... absolutely!
Kerry Tillison
04 March
Great service on short notice
After lots of issues with other similar services I was able to book with SmartBox with just 24 hours notice, and they were able to work around my local parking restrictions.
Absolutely stellar service, super responsive communication, friendly staff, managed to fit everything I had into the one unit which was quite large despite being one of the smaller options.
There's not a single bad word I could say about them.
Lilith W
04 March
Great service
Great service. Kept us well informed and were prompt. Would highly recommend the service.
Ken Burrows
26 February
Smooth process and good pricing
From the booking process with Richard, to the delivery to the pick up. Everything was smooth and stress free. The fees are also very competitive and would definately recommend.
Constance
17 February
Very convenient and cheaper than other…
Very convenient and cheaper than other company’s I looked at they cover all bases and john my driver couldn’t be more helpful
Robert Cooper
12 February
Smartbox is a wonderful idea which…
Smartbox is a wonderful idea which translated to a marvellous solution!
We used the service to declutter our home prior to sale. It saved us so much time. The two Smartboxes were delivered as promised! The service provided a team of guys to move the heavy pieces into the Smartboxes.
The team worked so well together and they were extremely careful with our items and also were mindful of not damaging the house.
A wonderful result.
My husband and I highly recommend Smartbox!
Suzanne From Monterey NSW
22 January
Kind and convenient, more company’s like SMARTBOX please!
During covid there was a sudden need to move and boarder closures meant I couldn’t move home and needed storage. Efficient understanding and deeply caring. Words are not often associated with moving out and storage companies but switch the SMARTBOX team it is what I got. They were the opposite of salesy and gave what I needed even though it was cheaper than what I initially needed. Who does that ?! Generosity from our driver to the team made the experience with the convenient service a 10/10..
ZE
22 January
Really professional & made my decision…
Really professional & made my decision about storage easier. It went really smooth, heaps of room in the unit & it was all returned exactly the same. Would definitely use Smartbox again.
Samantha Colosimo
16 January
My belongings returned on time and…
My belongings returned on time and exactly as I packed them, delivered in good humour and the box removed again efficiently. Too easy.
Adam Long
10 January
fantastic
The admin people where fantastic, I had to change the date the box was delivered which was no problem. They kept me updated at all times.
John who delivered the box was a Dwight such a friendly nice man. Informed me off when he was arriving, showed me what I needed to do. And as I was getting it picked up on same day, gave me time to pack everything.
Other all great service.
Jodie Summers
03 January
Excellent service
Excellent service, on time and delivery drive work hard to park the trailer on the right spot big tick from me
Juan Aviles
26 December
Storage trailer driver punctual and friendly.
Storage trailer arrived well before time and driver Rod unloaded my items for me and promptly took the trailer away. He was friendly and helpful and was unloaded in no time at all.
Heather Murdoch
26 December
Reliable and great service especially…
Reliable and great service especially when booking via phone. Polite employees and hassle free. Will definitely use again.
Belinda
25 December
Great customer service
Great customer service
Swift and simple drop off and pick up
Catarina D
24 December
The return of the storage boxes was a…
The return of the storage boxes was a seamless services. They arrived on time and the hand over of each box was smooth. The delivery cost was reasonable and I was happy with the service. However the stacking of the boxes was terrible service which we would never recommend. The packers were inexperienced, damaged our furniture and made the process extremely stressful.
Belinda Wright
18 December
Great
Great, affordable and simple
John
15 December
Wonderful experience.
Wonderful experience.. highly recommended and appreciated for the help during my relocation and 3 months stoage.
Pamitha Bandara
05 December
A great service ethic
I didn’t quite get the delivery time I was looking for due to high demand. That said the service I received from every person; from the booking managers to the delivery and pick up drivers was very helpful, always polite and made for a really manageable move. Thank you everyone.
Tony
05 December
Awesome to deal with no hassles what so…
Awesome to deal with no hassles what so ever. Forget packing all your gear taking it to self storage having to pick it up again and reload and unpack. They drop it off to you, load your stuff in and when you’re ready drop it off wherever you need. Smartbox is the most convenient and hassle free concept when it comes to storage and moving everyone should be using them
Smartbox mobile self-storage is the ultimate self-storage convenience.
Fully enclosed trailers
We only use enclosed, weatherproof, secure fibreglass trailers to deliver our Smartboxes to your home. This means the Smartbox mobile storage unit can be parked, locked in place and positioned in your street without a council permit. Once the Smartbox is filled, we will collect the trailer and move the Smartbox to secure storage.
Multiple storage box sizes
Whatever the situation, Smartbox can accommodate your storage needs no matter how big or small. Smartboxes are available in a range of portable storage unit sizes ranging from our entry level 7 cubic metre Baby Box through to our 11 cubic metre Standard Box, finishing up with our 20 cubic metre Super Box (available in Sydney only).
Secure storage warehouse
All our Smartboxes are securely stored within a modern, pest-controlled warehouse storage environment with restricted and supervised customer access and protected by state of the art monitored alarm and security patrol systems and recorded CCTV surveillance.
Loading and packing options
If the thought of packing boxes and loading your own Smartbox is not your thing, we offer professional loading and packing services to do the heavy lifting for you and ensure the contents of your Smartbox are securely and efficiently packed and stowed for safe transportation and long term storage.
Huge range of packing materials
We stock an extensive range of quality removalist boxes, durable mattress and protective upholstery covers, bubble wraps, packing paper, tape and marking pens which can be purchased and delivered to you with your Smartbox or free of charge beforehand for orders over $100. We also sell or rent protective furniture blankets.
Free and unlimited storage access
Unlike many of our storage competitors, Smartbox does not charge for a storage retrieval, so if you need to access your belongings whilst they are in storage, just let us know and we'll make your Smartbox available for you to sort through at your leisure during warehouse hours. We'll even have tea and coffee available for you.
Eliminate double handling
One of the many advantages Smartbox has over traditional self-storage units is we do away with the need to double handle your belongings both into and out of storage. We also remove the need to hire a truck or engage removalists to bring your items into storage, saving you both time and money.
Ultimate mobile storage solution
Smartbox provides a convenient, secure and cost-effective short-term storage solution for home or business renovations. A Smartbox portable storage unit is also ideal for home sellers looking to declutter prior to sale or move. Our storage units are also perfect for businesses wishing to store excess stock or surplus equipment.
Fully enclosed trailers
We only use enclosed, weatherproof, secure fibreglass trailers to deliver our Smartboxes to your home. This means the Smartbox mobile storage unit can be parked, locked in place and positioned in your street without a council permit. Once the Smartbox is filled, we will collect the trailer and move the Smartbox to secure storage.
Multiple storage box sizes
Whatever the situation, Smartbox can accommodate your storage needs no matter how big or small. Smartboxes are available in a range of portable storage unit sizes ranging from our entry level 7 cubic metre Baby Box through to our 11 cubic metre Standard Box, finishing up with our 20 cubic metre Super Box (available in Sydney only).
Secure storage warehouse
All our Smartboxes are securely stored within a modern, pest-controlled warehouse storage environment with restricted and supervised customer access and protected by state of the art monitored alarm and security patrol systems and recorded CCTV surveillance.
Loading and packing options
If the thought of packing boxes and loading your own Smartbox is not your thing, we offer professional loading and packing services to do the heavy lifting for you and ensure the contents of your Smartbox are securely and efficiently packed and stowed for safe transportation and long term storage.
Huge range of packing materials
We stock an extensive range of quality removalist boxes, durable mattress and protective upholstery covers, bubble wraps, packing paper, tape and marking pens which can be purchased and delivered to you with your Smartbox or free of charge beforehand for orders over $100. We also sell or rent protective furniture blankets.
Free and unlimited storage access
Unlike many of our storage competitors, Smartbox does not charge for a storage retrieval, so if you need to access your belongings whilst they are in storage, just let us know and we'll make your Smartbox available for you to sort through at your leisure during warehouse hours. We'll even have tea and coffee available for you
Eliminate double handling
One of the many advantages Smartbox has over traditional self-storage units is we do away with the need to double handle your belongings both into and out of storage. We also remove the need to hire a truck or engage removalists to bring your items into storage, saving you both time and money.
Ultimate mobile storage solution
Smartbox provides a convenient, secure and cost-effective short-term storage solution for home or business renovations. A Smartbox portable storage unit is also ideal for home sellers looking to declutter prior to sale or move. Our storage units are also perfect for businesses wishing to store excess stock or surplus equipment.
