This is a great service. Took all the hassle out of storing our furniture during renovation.
There was no parking outside our block but the driver was happy to hang around for at least 30 mins until someone moved.
We used Smartbox to do a full house…
We used Smartbox to do a full house relocation. John and his team were fantastic and did a great job. I would highly recommend them if you plan on moving house.
Smartbox were fantastic
Smartbox were fantastic! Arrived on time for pickup and drop-off, were professional and took really good care of all our items. Great service that helped us store a house worth of furniture for a few days in between house settlements. Would use again and definitely recommend. Service and communication from Jessica at Head Office was great too and timely!
We were selling and we needed to…de-clutter in a hurry.
We were selling and we needed to de-clutter our house in a hurry for the Open House. We organised a Smart Box and it came in a timely manner, the Bedroom size fitted a lot of things for storage. It was taken away the next day and kept safe until we recently requested to have it returned. Such a simple and stress free option when trying to downsize but don't have time to do through everything in a hurry. I would recommend Smart Box to anyone.
Very professional, great communication, very reliable, smart boxes served their purpiseses beautifully. Well done Team Smartbox!
If you would like to pay $800 to move a…
If you would like to pay $800 to move a sofa and the sofa has not been lifted upstairs but in the public car park with damages and claimed it’s not their responsibility to make sure the job can be done, please contact them
*To prove the job can be done, I hired another company to move my sofa upstairs to my living room, and it’s done!
Update: Got a call from John saying that i didnt tell the full story so Let me list the things ive got
1 3 seater sofa + 1 1 seater sofa + 1 matress + 1 coffee table + 1 bike + boxes and other small items，yes the 3 seater sofa is the biggest item.
Job is to get these things out from the warehouse and move to my place.
The 3 stars are for the friendly staff on the day - George in the warehouse and John. Not a full 5 stars are for the money I paid for the disappointing outcomes plus damages and big holes to the sofa pictures can be provided.
Your organisation is very tuned rn to…
Your organisation is very tuned rn to market requirements
The team at SmartBox have been amazing
The team at SmartBox have been amazing. We are stuck overseas and needed to clear a central store location and have them pack it to this new smartbox system - we dealt with the entire process via email, everything was as they said it would be, the process was seamless, really well done.
Great service and punctual!
Great service and punctual!
Staff were really good but sofas were…
Staff were really good but sofas were not packed properly resulting in the arms being crushed even though we drew attention to it at the time. Still usable but a bit annoying.
At the end there was a discussion about time taken as we had two trailers and there was waiting time between. There was time taken off for the waiting period but, at the end there was confusion as the company were trying to charge travel time for both trailers and so , although there was only 3 hrs actual unpacking time , there was another 3 hours travel time.
Anyway, John the manager, sorted it out and we only paid 4.5 hours altogether.
If anyone else is thinking of hiring them they should pay careful attention to the travel time part.
Cheaper Than Removalists
We had our belongings stored for 3 months whilst we renovated our house and they were brought back dust free!
The cost is very reasonable.
Couldn't be happier.
Long term customer due to their price, friendliness and willingness to help
Have used this company for the last five years and have found them to be well-priced, courteous and very helpful in all of our interactions. I also find their location and facilities convenient and easy to use.
Excellent service, efficient operation. Good communication throughout the whole process. Would definitely reccommend them to anyone looking for storage options.
A great company very excellent customer…
A great company very excellent customer service
Friendly and punctual service
Friendly and punctual service. Thanks
Best short term storage facility servicing the Inner West of Sydney
I needed a fast storage solution in a hurry and, after conducting a google search, came across Smartbox who were more than willing to accommodate my storage needs at very short notice.
Communication was fast, friendly and easy and i was given all the information i needed to make an informed choice from their storage options that suited my requirements.
I would highly recommend John Stanton and his team of professionals to anyone seeking a quality, secure and affordable temporary storage solution!
Caitlyn Von Korff
So happy with our entire experience…
So happy with our entire experience with Smartbox, from first (prompt) call back with Kaylene to the on-time delivery from Mike. Very competitive rental fees and the box was extremely clean. Highly recommend!
Ms Kate Douglas
Brilliant, brilliant service and experience!
The crew was helpful from pickup, through the 12 months storage, and then ultimate drop off at my premises. The whole process was simple and straightforward, no surprises, and my delivery guy in Melbourne was just so accommodating with lots of helpful advice beforehand. Thanks, Rod!
Will I use Smartbox again? ... absolutely!
Great service on short notice
After lots of issues with other similar services I was able to book with SmartBox with just 24 hours notice, and they were able to work around my local parking restrictions.
Absolutely stellar service, super responsive communication, friendly staff, managed to fit everything I had into the one unit which was quite large despite being one of the smaller options.
There's not a single bad word I could say about them.
Great service. Kept us well informed and were prompt. Would highly recommend the service.